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How satkmatka Handles Your Personal Data

This privacy policy sets out exactly what personal data satkmatka collects when you open an account, how we use it, and how you can request changes or deletions…

Data TransparencyAccount SecurityYour Right to AccessDeletion on RequestIndia Compliant

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What Data We Collect and Why

satkmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on satkmatka, we collect the details you provide during registration — name, email address, date of birth and contact number. Payment data, such as your UPI handle, Paytm wallet ID or PhonePe number, is collected solely to process deposits and withdrawals;

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we do not store full payment credentials on our servers. We also collect device identifiers, session logs and IP addresses for security and fraud prevention. All data collection is governed by applicable Indian law and applies only where access is permitted under local regulation. We retain
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account data for as long as your account remains active or as required by applicable law, and we do not sell your personal data to third parties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or remove personal data held on your satkmatka account, our privacy support team is available through the channels below.

Email Support Send your data access or deletion request to our privacy team by email. We acknowledge requests within 48 hours and aim to resolve them fully within 30 days of receipt.

Live Chat Reach our support agents directly through the live chat window on satkmatka.com. Available around the clock, agents can log your privacy request and escalate it to the data team immediately.

Account Settings Log in to your satkmatka account and navigate to Settings to update personal details, manage communication preferences or submit a data review request without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at satkmatka is built into our account and payment infrastructure, not added as an afterthought.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from your browser settings at any time; opting out of analytics cookies does not affect your account access.

Account Security

Your satkmatka account password is stored as a salted hash; our team never sees it in plain text. Two-factor authentication is available and we recommend enabling it to protect your login, especially when using UPI or Paytm for transactions.

Data Retention

We keep your account records for as long as your account is active. If you close your account, transaction and identity records may be retained for the period required under applicable Indian law before being securely deleted.

Third-Party Sharing

We share data only with payment processors such as UPI networks and PhonePe, identity verification services, and fraud prevention partners. No personal data is sold or shared with advertisers without your explicit consent.

Your Access Rights

You can request a copy of the personal data we hold about you at any time. Write to our privacy team via email or live chat and we will provide a structured data export within 30 days of verifying your identity.

Policy Updates

When we update this privacy policy, we notify you by email and display a notice on your account dashboard. Continued use of satkmatka after a policy change takes effect constitutes acceptance of the revised terms.

Frequently Asked Questions About Privacy

The questions below cover the situations we hear about most — from how your UPI details are handled to what happens to your data if you close your account. If your question is not here, contact our privacy team through live chat or email.

We collect your name, email address, phone number, date of birth and the payment method details you provide — such as your UPI handle or Paytm ID — to verify identity and process transactions. Device and session data is also logged for security purposes.

We store only the identifier needed to process a transaction, such as a UPI VPA or PhonePe number. Full payment credentials are never stored on our servers; all payment data in transit is encrypted using industry-standard protocols.

Yes. Submit a data access request via email or live chat after verifying your identity. We will provide a structured export of your personal data within 30 days, in line with applicable Indian data protection requirements.

Contact our privacy team via email or through the Account Settings page. We will process deletion requests within 30 days; note that some records may be retained for the period required by Indian law before permanent removal.

We share data only with payment processors, identity verification providers and fraud prevention services necessary to operate the platform. We do not sell your data to advertisers or any unrelated third party, ever.

Session cookies maintain your login state; analytics cookies help us improve page performance. You can disable analytics cookies in your browser settings without affecting account access. Disabling session cookies will log you out automatically.

On account closure we begin the deletion process for personal data not required by law. Transaction and identity records are retained only for the statutory period mandated under applicable Indian regulation, then securely and permanently deleted.

How satkmatka Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Access Rights

Policy Updates

Frequently Asked Questions About Privacy

01 What personal data does satkmatka collect when I open an account?

02 Does satkmatka store my UPI or PhonePe payment details?

03 Can I request a copy of the data satkmatka holds about me?

04 How do I ask satkmatka to delete my personal data?

05 Does satkmatka share my data with third parties?

06 How does satkmatka use cookies and can I turn them off?

07 What happens to my data if I close my satkmatka account?

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